Rug Cleaning by GreenSpring
The East Coast’s Best
We’ve searched the Mid-Atlantic area to find the right area rug cleaner to partner with, and Greenspring is that partner. They are head and shoulders above everyone in this market.
They are rug cleaning and care specialists. If your rug needs cleaning or repair we will explain what can be done and provide you with a cost quote. Any special concerns you have will be addressed and we can provide an informal assessment of a rug’s age, origin, and value to help you make the most informed choices.
How does it work?
Call us to set up a rug pick-up at your home:
(804) 729-3715
Drop off your area rug to any one of these three Puritan Cleaners locations:
Bruce Sibley – Rug Care Specialist
“We will give you an estimated date that your rug service will be completed, and then clean your rug professionally. Please give me a call or email me with any questions.”
Rug Services Offered
FAQs
- Q: What makes you different & better than other rug cleaning companies?
A: We have our own cleaning and repair facility with the most up to date equipment in the industry with certified technicians. We put a huge emphasis on customer service. We guarantee 100% pet odor removal as well as free pick up & delivery. We make it really easy!
- Q: Could I be allergic to my rug?
A: Yes, chances are its accumulated soil, pet hair, or pet dander that are the source for allergy symptoms. These can be removed effectively with a thorough cleaning from our experts.
- Q: Can you clean a rug for people who are allergic to most cleaning chemicals?
A:Yes, we have a chemical-free cleaning option.
- Q: Isn’t it easier and cheaper to have my handmade oriental rug cleaned in my home?
A: This is absolutely the worst thing you can do to a handmade rug or area carpet. By cleaning the rug in-home the dust and sand cannot be removed; you cannot properly rinse the rug and flush out all the dirt and contaminants, you cannot dry it completely on both sides and if it has fringes they cannot be cleaned.
It may sound easier, cheaper, and quicker to have a rug cleaned in your home but you get what you pay for, and risk damaging the rug as well as your floors. This service is generally sold or recommended by in-home cleaning companies that do not have a proper facility. Do not fall for their false, misleading information.
- Q: Do you offer rug repair & Restoration?
A: Yes we do! Our master craftspeople can do almost any type of repair on both antique and contemporary handmade rugs, custom made rugs, and machine made rugs. We can expertly reweave holes, re-nap worn areas, restore moth damage, repair seams, reduce a rug size, rewrap the binding on the side, reweave worn or missing fringes, sew on artificial fringes, unravel, and overcast worn fringes and patch holes.
- Q: The Fringes of my rug are worn. Can anything be done?
A: Yes, all fringes wear over time and can be repaired or replaced. We can also sew machine-made fringes over the worn fringe or reweave new fringes in by hand that match the existing fringe exactly. We can also remove the damaged fringe and replace with binding.
- Q: I have a hole in my rug. What do I do?
A: Call us! When your rug arrives at our facility, we will evaluate it and make a recommendation for repair. Our master craftsmen can reweave or add additional material to holes or spots, depending on the severity of the damage.
- Q: My rug is very worn. Can anything be done?
Wear is harder to treat than damage. Our experts are happy to evaluate your piece and help you make the most informed choices possible.
- Q: What type of rugs do you clean?
A: We can clean and repair most any kind of area rug such as Persian, Turkish, Chinese, Indian, Nepalese, Kilims, Oriental (antique or new), wool, silk, Linen, Viscos, Navajo, Karastan, Gabbe, flat-woven, hooked, braided, tufted, Custom Tufted, Tibetan, modern designer rugs, shag, or Flokati. Our expert craftsmen have the knowledge and experience to clean, repair, and restore your treasures.
- Q: Can you add special stain protectants to my rugs?
A: We certainly can! We offer Dupont Teflon Advanced Protector. This the finest stain, soil and wear protectant available. Once the stain protection has dried, it is NON-TOXIC & NON-ALLERGENIC. They make vacuuming more effective, allow for more complete stain removal and make future cleaning easier and better. These stain protectants can be applied in our cleaning facility or in your home.
- Q: What happens when I bring a rug in for cleaning and/or repair?
A: We are rug cleaning and care experts. If your rug needs cleaning or repair we will explain what can be done and provide you with an estimate. We will address any special concerns you have and can provide a detailed plan for cleaning, restoration, and repair if needed.
- Q: Are the products you use safe for pets and children?
A: Yes, all the products we use are safe for use in the home.
- Q: Can you clean fragile, old, antique or damaged rugs?
A: Our expert technicians can safely clean damaged or fragile rugs without causing further damage. Cleaning methods are modified for a specific rug’s needs. All rugs are thoroughly inspected prior to cleaning to ensure any spots of concern are addressed accordingly. These types of rugs are hand cleaned by one of our Specialist.
- Q: Won’t cleaning shorten the life of my rug?
A: No. Cleaning will prolong the life of your rug because it removes soil and grit that has accumulated over time, which damages the fibers in your rug. In addition, stains become more difficult to remove as they age, and urine stains can actually start to breakdown the rug fibers themselves.
- Q: I have moths in my rugs. What should I do?
A: Call us. We can pick up your rugs and properly, effectively and most important safely eliminate the infestation.
- Q: Does frequent cleaning reduce the chance of moth infestation?
A: Absolutely. Moths and other insects like dirty, quiet, and dark areas to eat wool and thrive. Frequent vacuuming, cleaning and movement will greatly remove the chance of moths and bugs becoming a problem in your home.
- Q: Does frequent cleaning reduce the chance of moth infestation?
A: Absolutely. Moths and other insects like dirty, quite, and dark areas to eat wool and thrive. Frequent vacuuming, cleaning and movement will greatly remove the chance of moths and bugs becoming a problem in your home.
- Q: Can you fix damaged rug fringe?
A: Yes, we can fix both hand-sewed and machine-made rug fringe.
- Q: Can you repair a hole in my rug?
A: Yes, our specialists will give your area rugs the tender, loving care they deserve. Choose from our wide range of area rug repair services:
Refringing, binding, or serging, either by hand or by machine
Repairing of missing or worn areas either by rebuilding or patching
Altering rugs to your specification
Replacing backing
Blocking, sizing, and latex backing of rugs - Q: Can stains be removed?
A: Yes. Most stains can be removed, though results might vary depending on the type of stain and what’s been previously done to the stain. Our expert cleaning technicians take great care to remove stains as best as possible.
- Q: What about pet stains?
A: Yes, our skilled technicians can remove pet and urine stains to various degrees depending on the age of the stain, the fiber that the rug is made from, the age of the pet, and what steps have been taken by the customer to work on the stain.
- Q: Can you remove pet odor from my rug?
A: Yes. Our washing process and our guaranteed odor removal process is very effective in removing these odors types of odors completely.
- Q: Can you remove mildew from my rugs?
A: Yes, our expert technicians can remove mildew from rugs if it is not very old. There are cases when mildew can be permanent.
- Q: Can I do anything about wine or urine stains at home?
A: Yes! Home treatments can effectively minimize fresh stains. The key is a quick action that doesn’t make things worse. First, while still wet, blot spots immediately with something absorbent such as paper towels or cotton rags. Don’t add water and don’t scrub. Blot both the front and back of the rug until no more moisture can be removed.
Next, check to see if any of the rug’s dye has transferred to your towels or rags. If you see dye transfer, stop and let the rug dry. If not, you can blot out more of the stain with a sponge dampened (not dripping) with water and a drop of liquid dish detergent. Get the area as dry as possible by pressing paper towels on the nap and then elevate the area so it can dry from both sides. If the stain is visible after the rug is dry, give us a call.
Don’t worry or panic! Anything you can’t get out now can be removed later by a professional cleaner, even wine and urine stains that have dried on the rug. Don’t try to flood a stain with large amounts of water. This can create other problems. Just wait to have them worked on by one of our technicians.
- Q: Can I use household cleaning agents to spot clean my rug?
A: Yes, try spot cleaning with a sponge dampened (not dripping) with a weak solution of water and a drop of liquid dish detergent. Stop if you see any dye bleed. Blot the rug as dry as possible by pressing paper towels on the nap. Then elevate the area so it can dry from both sides. Do not try to rinse or flood the rug with water. This can be done by one of our cleaning technicians or when the rug comes to our facility for complete cleaning.
Most other household cleaning agents (Fantastic, Oxyclean, laundry bleach, etc.) are too powerful for home use on natural fiber and may do more harm than good.
- Q: Can colors that have run from one portion of a rug to another be removed?
A: Yes, most color run can be improved or removed entirely. While procedures to remove color run are simple, it takes experience and skill for consistently good results.
- Q: What about urine odors?
A: Our washing process rinses urine completely from rugs and with our guaranteed odor removal processes the urine and odor are completely removed.
- Q: My rug won’t lay flat. Can you fix this?
A: Yes. Rugs that have shifted out of shape can be stretched or blocked to improve their shape. Once we see your rug, we can give you a good idea of how much it can be improved.
- Q: Will my rug shrink when it is washed?
A: It is possible for some rugs to sustain minor shrinkage due to the cleaning process. This is more likely on rugs the have never been washed. Some rugs may also become slightly larger. Please note that most handmade area rugs are not square before cleaning.
- Q: Is it safe to vacuum my rug?
A: Yes. Rugs look better and last longer when kept free of dust, loose soil, and animal hair. Vacuums can be damaging to rugs though, so it’s important to be careful. For regular vacuuming, move with the direction of the nap or pile (the direction the rug feels smoothest), not against it. Also, DO NOT vacuum fringes with an upright vacuum.
- Q: Are rug pads necessary?
A: Yes, they are. We recommend them, particularly in high traffic areas. Rug pads hold rugs in place, help reduce wear and make rugs more comfortable to walk on. We sell a variety of rug pads that can be cut to custom-fit your rug. When your rug and new padding is delivered back to you we will spread out the padding and put the rug properly on top of the pad. We make it really easy.